China Order Management System – Pro

The China Shipping and Ordering Service Management System provides a comprehensive and detailed solution to help businesses, organizations and individuals manage the process of providing ordering and shipping services from China to Vietnam efficiently and quickly. We provide systems towards the following goals:

Performance enhancement compared to the actual process
Simple and convenient
Saving human resources
Support better interaction with customers
Follow up the activities of employees in the organization
Support to quickly summarize financial situation in real time
Minimize unnecessary waste costs

Actual process service providers are operating

For order orders

For shipping orders

Realize the actual process into the software

The ordering tool supports customers to collect goods on Taobao, Tmall, 1688 fastest through clicking the mouse
Manage employee information, secure customers & security
Support customers to quickly create orders manually, import excel, extension
Assign employees to handle specific orders, easily manage progress
Support accounting for deposit and payment jobs accurately and quickly
Manage the process of handling packages when returning to the warehouse as well as specific handling steps when there are additional costs
Support shipping orders and manage the shipping process
Manage order complaints and detailed complaint handling plans, ensuring the interests of the company, business and customers
Send alerts to administrators, staff of processing departments and customers when there is an order change or an expense is incurred to promptly update as well as provide a handling plan.
Track your order path to accelerate fulfillment
Manage and handle the excess waybill, bill of lading, goods lost
Statistics, order management, employee commissions (customer service staff, order staff, delivery staff) and detailed and accurate financial resources
The system of assigning jobs and tasks to each employee, specific departments in detail, easy to control and manage the process (Administration, Department management (Customer Service Management, Order Management, Delivery Management) ), Customer care staff, Ordering staff, Delivery staff, Accountant)